Shipping policy
DPD before 12 pm £10.00
DPD Next Day £8.50
DPD before 12 pm Saturday £16.00
DPD Next Day Saturday £12.00
Delivery Cut-Off Times for UK Orders:
• Monday: Orders must be placed before 3 pm for same-day dispatch.
• Tuesday: Orders must be placed before 3 pm for same-day dispatch.
• Wednesday: Orders must be placed before 3 pm for same-day dispatch.
• Thursday: Orders must be placed before 3 pm for same-day dispatch.
• Friday: Orders must be placed before 3 pm for same-day dispatch.
• Saturday: No deliveries (orders will be sent out the next delivery day).
• Sunday: Orders must be placed before 11 am for same-day dispatch.
• Bank Holiday: No deliveries (orders will be sent out the next delivery day).
Please Note: While we make every effort to ensure timely delivery, occasional courier delays may occur, especially during busy periods. To avoid any inconvenience, we recommend placing orders earlier during peak times. Additionally, for the security of your order, we advise against leaving items in a safe place or with a neighbor. Any changes made to the courier by the customer will not be the responsibility of BH Supplies.
What happens if I am not in to receive the order? If the driver is still looking for you to receive the goods, they will attempt delivery again the next day. Normally, two delivery attempts will be made. If the driver is unable to contact you at all, the entire delivery will be returned to our warehouse. In this case, you will need to pay for the goods to be redelivered. If you decide not to receive the items, a refund can be made minus the delivery and return fees.
Additional notes:
• Please ensure your delivery and contact information are accurate before placing the order. BH Supplies is not responsible for delays caused by incorrect information that needs to be amended.
• BH Supplies is not responsible for packages lost or stolen during transit, though we will support our customers in such situations.
• BH Supplies is not responsible for any loss of income due to non-delivery.